Join us as

Retail Sales Lead (all)

Location

Mammut Sports Group, Inc. USA
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Corporate area

Retail / Einzelhandel, Sales, PR
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Type of contract

Full time
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Contact

Jim Fuller
FOC Store Manager - Castle Rock, CO
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Your responsibilities

Leadership

  • Bring Mammut guest experience to life, leading from the floor to establish an exceptional guest experience.
  • Continuously assess guest connection and product education.
  • Move dynamically and lead from the floor as the Supervisor on Duty to assess and fulfill the needs of the team and guests.
  • Ensure in-store readiness for guests and that the store is maintained throughout your shift.
  • Open and close the store in accordance with the opening and closing procedures.
  • Review and interpret daily sales data.
  • Support the team’s ongoing learning and development.
  • Establish supportive working relationships and create a fun and productive environment.

Guest Experience

  • Build rapport and authentically engage with our guests.
  • Interact with guests to provide a personal and exceptional experience.
  • Assess guests’ needs to provide customized solutions, usage, and support.   
  • Provide technical product information by articulating the value and benefit of the product.
  • Facilitate a seamless guest experience by conducting accurate and timely transactions.
  • In partnership with the manager, you will own, personalize, and elevate solutions to meet our guests’ needs.
  • Serve as The Resource to guide guests to local and regional sites and activities.

Working with Others

  • Establish supportive and productive relationships with all team members.
  • Collaborate with team members to ensure optimal guest experience and support store operations.

Operations

  • Perform product presentation tasks including refresh, restock and relocation according to company standards.
  • Use in-store technology to support store operations and provide positive guest experiences.
  • Perform cleaning tasks as needed throughout the shift to maintain the comfortable environment of the store.
  • Understand and adhere to people safety policies and procedures to maintain a safe work environment.
  • Perform work in accordance with applicable policies, procedures, and laws or regulations. 
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Your profile

  • Education: High School or secondary diploma equivalent or above
  • 1 year of retail/ guest service experience
  • You are an outdoor enthusiast & have a passion for our brand activities and lifestyle.
  • If your ideal job is to “align who you are with what you do”
  • You have a flexible schedule that allows you to work weekends, evenings, and peak retail times.
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Benefits of working at Mammut

  • Medical/Vision/Dental Coverage
  • Retirement Plan Options
  • Life Insurance Coverage
  • Generous Vacation - Paid Time Off
  • Generous Holiday Schedule - Paid Time Off
  • Personal/Sick Paid Time Off
  • Generous Employee Discounts
  • Various Discounts w/ Outside Partners
  • Three Days Paid Bereavement Coverage

Pay
  • Mammut is committed to fair, equitable, and transparent compensation. Compensation will be determined by your relevant work experience, education, certifications, & skills.
  • The Hourly range for this role in Castle Rock, Colorado is $16.00 - $20.00 FT >30+ HRS

Location

Mammut Sports Group, Inc. USA

Corporate area

Retail / Einzelhandel, Sales, PR

Type of contract

Full time

Contact

Jim Fuller
FOC Store Manager - Castle Rock, CO
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